For more information on Think I.T. and our business solutions, you can contact us at our office listed below or send us an email.
Telephone +64 9 636
Help Desk +64 9
Fax +64 9 636 0333
AUCKLAND Physical Address 8A Sylvia Park Road Mt Wellington Auckland 1060 New Zealand
WAIKATO Physical Address 89 Church Road Te Rapa Hamilton
PO Box 12007 Penrose Auckland 1642 New Zealand
"Successful business is a result of interconnecting partnerships all working in synergy for a common goal. Our job is to ensure the efficiency and effectiveness of the strands that link it all together."
In Part 1 of our discussion on Customer complaints, we discussed topics such as where different sources of complaints originate from. Here on Part 2, we will discuss how to respond to a complaint.
How do you respond to a complaint? and who responds to a complaint?
Once a complaint has been received, one person within the organization... more...