Think Assured is the result of extensive
research into the best of breed applications for proactive protection of your
IT System. Think I.T. has put together what we believe is the best endpoint
Malware protection with the best Backup Solution and combined it together
with the best Monitoring and Support available. Internally Think I.T. is
using the applications and once you hear how good they are, you will want to
use them too.
Protection offers a revolutionary approach to endpoint malware protection. It
brings together Webroot’s innovative file pattern and behaviour recognition
technology with the power of cloud computing to stop known threats and
prevent unknown zero-day attacks more effectively than anyone else.
Using the world’s lightest and fastest endpoint security client, scans are
unbelievably fast—normally less than two minutes*— and they don’t slow down
your end-users. And because the technology is truly real-time, your security
is always up-to-date, providing protection against all the latest threats and
attacks without the hassle of managing signature file updates.
you like to discuss your systems support needs with us? Please email
or call Graeme Rawlings on 09 636 0808
"When trouble arises, it's imperative to be back on the keys as quickly as possible. 90% of calls to the Helpdesk are resolved within 10 minutes."
In Part 1 of our discussion on Customer complaints, we discussed topics such as where different sources of complaints originate from. Here on Part 2, we will discuss how to respond to a complaint.
How do you respond to a complaint? and who responds to a complaint?
Once a complaint has been received, one person within the organization... more...