We believe that to continue to provide great service
we need to employ great people, and great people come at a cost. For many
of our clients we haven’t increased our service rates for over 5 years, most of
whom it has been a lot longer than that. Any new clients engaging
us for support in the last 5 years have been on our current rate of $160
per hour. Therefore for our non-contracted clients the rate is being
brought in line to meet our standard rate, taking effect on January 1, 2018.
If you currently have a support contract with us we will be in touch separately
if there are going to be any changes.
Are you worried about unknown cost with your IT?
Consider a Think Assured Managed Service agreement which is a fixed fee monthly
plan where all your IT support charges are included, let us take the risk of you
having problems. Interested? Ask us for more information.
“Customer service is not a department, it’s everyone’s job”
SCAM ALERT: COVID-19 Maps Used to Deploy Malware and Scrape Credentials
Scam linked to COVID-19 infographic map used to invade your computer and steal your data.
Recently Cybersecurity company Reason labs released a threat analysis report, detailing a new attack that takes advantage of internet users’ increased appetite for information about the novel coronavirus, COVID-19, that has now been categorised as a pandemic worldwide.
4 Action Steps to Prepare your Business for the upcoming Privacy Act Changes
With NZ privacy laws changing and the revised Privacy Act coming into play on the 1st December 2020, make sure your business is prepared. To ensure you have the knowledge to stay on top of this, we have put together four action steps you can take now, to prepare for these changes.
1. Client Information and Data Storage
It is... more...