Standard Support Rates Increase

Support Rates Increase

Support Rates Increase from January 1, 2018

We believe that to continue to provide great service we need to employ great people, and great people come at a cost.  For many of our clients we haven’t increased our service rates for over 5 years, most of whom it has been a lot longer than that.  Any new clients engaging  us for support in the last 5 years have been on our current rate of $160 per hour.  Therefore for our non-contracted clients the rate is being brought in line to meet our standard rate, taking effect on January 1, 2018.   If you currently have a support contract with us we will be in touch separately if there are going to be any changes.

Are you worried about unknown cost with your IT?  Consider a Think Assured Managed Service agreement which is a fixed fee monthly plan where all your IT support charges are included, let us take the risk of you having problems.  Interested?  Ask us for more information.
Malcom Dale, Director
"You can really rely on Think I.T. The whole team is responsive and proactive. For us, they are not just a technology provider but also our expert advisers, giving us professional, informed advice even where the best solutions aren't necessarily in their own interests."

Malcom Dale, Director
gardyneHOLT design partners
10-20 users, Think I.T client since 2000

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