We believe that to continue to provide great service
we need to employ great people, and great people come at a cost. For many
of our clients we haven’t increased our service rates for over 5 years, most of
whom it has been a lot longer than that. Any new clients engaging
us for support in the last 5 years have been on our current rate of $160
per hour. Therefore for our non-contracted clients the rate is being
brought in line to meet our standard rate, taking effect on January 1, 2018.
If you currently have a support contract with us we will be in touch separately
if there are going to be any changes.
Are you worried about unknown cost with your IT?
Consider a Think Assured Managed Service agreement which is a fixed fee monthly
plan where all your IT support charges are included, let us take the risk of you
having problems. Interested? Ask us for more information.
"The most powerful motivating factor for employees is seeing tangible progress whilst performing meaningful work. Effective information Technology achieves this objective."
Critical recall of some Zebra printer power supply units
It has come to our attention that Zebra has initiated a critical recall of some label printer power supplies manufactured between 2006 and 2012. There have been cases where these power supplies have caught fire putting people and property at risk.As you may have obtained Zebra printers from other sources, and we may not be able to accurately identify printers sold by us prior to October... more...
Why do small businesses need Proactive Monitoring in 2019?
A reactive IT service, where a business calls their IT company if there is a problem, has some disadvantages:
(1) The problem may already have been active for a while before you noticed the problem. This may make it more costly to correct
(2) If a potential problem becomes a major problem before you notice you may not be working for a longer... more...