Staff Biography - Parth Deshpande

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In detail, what is your role at Think IT?

My role at Think IT is of an Onsite Engineer. This involves traveling to various sites within the Auckland area to assist our customers. Despite only having been with the team for just over 5 months, I’ve already been exposed to the different types of issues being onsite can present you with. From setting up computers to dealing with full site outages, there is a bit of excitement that comes with a role where you never really know what you’re up against. I’ve found that to be of great help in learning the various services Think IT provides…and it definitely keeps me on my toes!

What is it that drives and encourages you within your work and personal life?

Progress. You always want to try and be just a little better than you were yesterday. It’s easier said than done, but I think it’s important to evaluate important events both in your personal and work life to get an understanding of how things could be done differently or better.

Who, or what, was the biggest influence in your career today?

A big reason why I’m in IT today is thanks to my first job out of university after I finished a degree in Hospitality! I worked as an office administrator in a department which had a high percentage of employees who weren’t very tech-savvy. Somehow I ended up being the go-to guy for any computer related issues and I came to realise that I really enjoyed it! It was all quite basic because I wasn’t actually in the IT department but it really made me want to change my career.

Whose biggest fan, are you?

I guess I’m a fan of anyone who’s finding creative ways of getting ahead in the rat race. I always read about people who’ve sort of just had an idea, believed in themselves and made it big. But if I had to pick one person, it would be Roger Federer. I can almost guarantee you know who that is even if you don’t follow tennis. It’s inspiring to see one person have such an impact on not just tennis but sports in general. But what’s also great about him is that he’s used the platform to make a difference in the world by creating a foundation that provides education to children in parts of the world affected by poverty. It just shows that every little bit does help.

What accomplishment are you most proud of within your job role at Think IT?

My biggest accomplishment so far at Think IT has been…getting a job at Think IT! I mean that with all seriousness. In my previous work role, I worked in a corporate environment where IT was always a support function. It was a great start to my career because it taught me a lot of the basics but for the longest time, it had been a dream of mine to a work for an IT company. As an IT professional, it’s exciting to be surrounded by like-minded people that share a similar passion for technology and customer service.

What technology most excites you?

All technology! I used to be quite picky about this before I got into IT where I would favour Android over Apple, or Windows over Apple but the more time I spend with technology, the more I appreciate all that’s out there. I enjoy the challenge of working with different systems because there’s always something new to learn. I always like to encourage people to embrace the change that technology brings rather than be afraid of it. It’s a very competitive world we live in so the more you know, the better your opportunities.

What areas should business be focussing on when it comes to technology?

Technology can be beneficial in almost all aspects of a business but I think the real challenge is finding the pain points because using technology or the sake of it will only result in more problems. With saying that, I think too many businesses forget the importance of even the most basic piece of technology; your personal computer! It’s a vital tool that allows you to perform your daily task, yet you only get a new one when the old one stops working. Having a plan in place that deals with older equipment in a timely manner will allow you to reduce downtime and keep your business running efficiently.

What do you like to do in your spare time?

I’m big on outdoors – I enjoy playing all sports, although I follow Cricket and Tennis the most. I’ve also started to get the travel bug after a couple of big trips over the last 2 years so I’d like to try and see a bit more of what’s out there. I really want to start something of my own one day so I’m always looking at ways I can achieve that.

If you could gain one super-human power, what would it be?

Flying or teleportation – It would solve all of my problems. No more traffic and traveling would be as easy as 1, 2, 3, *poof, I’m there*.