Staff Biography - Kerry Wilson


In detail, what is your role at Think IT?

As CEO for Think IT, my role entails being ultimately responsible for all day-to-day management decisions and for implementing Think IT’s long and short-term plans. I liaise with the Board of Directors and then work with the Team to put in place the ideas, concepts, and plans of the Board. I still have a high customer interaction, which I enjoy, that helps to keep my IT knowledge current. With IT being such an expansive field I rely heavily on the excellent Team I work with to fill my knowledge gaps.

What is it that drives and encourages you within your work and personal life?

I don’t like sitting around, I like to be doing something. Making something, building it and working to make it better. Everything can always be improved on. If I don’t know how to do something I like to find someone who does and then work with them to make it better. My wife hates it when I say, “I’ve been thinking”. She gets worried about what is the next thing that is changing. I like change and believe we need to embrace it, not fear it while keeping in mind the past so we don’t repeat mistakes.

Who, or what, was the biggest influence in your career today?

My Nanna had her first stroke in her 30’s and lost the use of one arm. For 20 years of her later life, she lived on her own in a flat without any assistance. In her 70’s a further stroke left her a quadriplegic. In the nursing home, she would tell the other patients to quit complaining, “there is always someone worse off than yourself” she would say. She never complained and I try and live by that. I wouldn’t say there is any one person who has been the biggest influence, however, I have always surrounded myself with positive, knowledgeable and encouraging people. People that I can look up to, inspire to be like, and learn from.

Whose biggest fan, are you?

I really struggle with this type of question. I don’t have a favourite music group, film star or personality. I subscribe to various feeds that provide business and IT information to enable me to stay current on what is happening.

What accomplishment are you most proud of within your job role at Think IT?

Having a company that has not just survived for more than 20 years but grown along the way. Employing over 30 people is a big responsibility. Their lives, and the lives or their families, are my responsibility and I need to make sure the decisions I make consider the impact it will/could have on them. It is a responsibility I don’t take lightly.

What technology most excites you?

Robotic Process Automation (RPA) is going to change the way we do business. Imagine taking that repetitive, boring, task that you do on your computer and having it automated. This can be as simple as extracting information from a pdf and entering it into another program. Or getting information from one program and entering it into another. RPA has been around for a long time but has recently become affordable for SME businesses.

What areas should business be focussing on when it comes to technology?

Anything that can provide productivity, measurability and information gains. Too often we are making business decisions without having any data to back them up. They are gut feeling or pressure decisions. Many companies have a wealth of information available to them but don’t know it is there or how to tap into it.

What do you like to do in your spare time?

Spare time? What is that? There is always something to do. Catching up with friends. Traveling to other parts of the world. Maintenance around the house (which can involve some big projects that concern my wife).

If you could gain one super-human power, what would it be?

It would probably have to be speed so I could get things done faster to enable me to get more things done.