Staff Biography - Shaun Soysa

Shaun Soysa - Staff Bio_1In detail, what is your role at Think IT?

I am part of the sales team here at Think IT. I work closely with our account managers and the technical team, usually, when there is an opportunity for a sale I am responsible for quoting the required hardware and software parts to our clients. I also work with the accounts team to ensure all our finances are in order as well as dealing with the day to day admin needs. I believe the way we do things can always be simplified to fully utilize our resources, and so I like to map out our existing processes and see if any improvements can be made.

What is it that drives and encourages you within your work and personal life?

Recently graduating from university, I am still new to the workforce and I think the biggest motivation for me is continuing to progress and learn every day and I am able to do that by having an open mind and taking advice from my peers who have gone through the challenges that I am yet to experience. Personally, I am driven by my family and friends and have a bunch of great mentors in my life that I am able to look up to and aspire to be. For example, my parents and elder brothers have laid a great path for me and have given me all the tools to succeed.

Who, or what, was the biggest influence in your career today?

The impact that technology has had on the world cannot be understated and growing up I was always interested in knowing more about how all of it worked. I loved being inspired by watching documentaries and reading books on tech moguls such as Steve Jobs and Mark Zuckerberg.

Whose biggest fan, are you?

As a huge basketball fan, I am an avid supporter of Stephen Curry who plays point guard for the Golden State Warriors. I believe there is a lot to learn from him, he isn't the biggest or strongest athlete yet he is able to compete in a sport which is normally dominated by gigantic human beings. I think this is a credit to his tremendous work ethic, this is something I take inspiration from and try to apply it into my own life.

What accomplishment are you most proud of within your job role at Think IT?

Considering I have just started working here at Think IT I would have to believe that my proudest moment is yet to come and I am already working on reaching that moment. However, I have taken a lot of pride in keeping our clients satisfied and assisting them wherever possible as they are at the core of our business so it's crucial that we give them the time and effort.

What technology most excites you?

Artificial Intelligence has to be my answer here. The possibilities are endless and I believe it will lead to our continued evolution as human beings. I think we are still in the early stages of what AI can truly do, it is crucial that we have an open mind in order for AI technology to truly reach its potential.

What areas should business be focussing on when it comes to technology?

Trends point towards businesses moving towards the cloud as it provides them with a safe solution to protecting their data and also makes life simpler.

What do you like to do in your spare time?

Spending time with friends and family, usually that means watching or playing some sort of sport. This always turns into a competition which is great because it just makes it that much more fun.

If you could gain one super-human power, what would it be?

Teleportation without a doubt. I love travelling, however, I'm not the biggest fan of busy airports and long flights. I would use the power for good to help protect people that can’t protect themselves. I'm a firm believer in karma and this would be a great way to rack up the points.

Kris Campbell
"When trouble arises, it's imperative to be back on the keys as quickly as possible. 90% of calls to the Helpdesk are resolved within 10 minutes."

Kris Campbell
Think I.T. Team

News

SCAM ALERT: COVID-19 Maps Used to Deploy Malware and Scrape Credentials

Scam linked to COVID-19 infographic map used to invade your computer and steal your data. Recently Cybersecurity company Reason labs released a threat analysis report, detailing a new attack that takes advantage of internet users’ increased appetite for information about the novel coronavirus, COVID-19, that has now been categorised as a pandemic worldwide. This...  more...

Blog

Managing the Productivity of Remote Working Employees

Is remote working here to stay, even after COVID-19? Companies are now facing new challenges and ways of working to ensure the wellbeing of staff and productivity levels are maintained. Remote working also poses other obstacles including integrating structure, maintaining the security of company data, and the balance of work and home life for employees to ensure work efficiency...  more...