Most small and medium enterprises cannot justify the cost of a full time Chief Information Officer or an IT Manager.
What we do:
We will assign a senior member of our technical team to fulfill the role of CIO or IT Manager on a part time basis. This will involve some or all of:
Being available for specific times during the week or month;
Undertaking research and advisory work for a specific event;
Being available on demand to deal with an issue or to assess the IT impact of a business development.
To discuss how a Virtual CIO/ITM could work for you, please email or call Graeme Rawlings on 09 636 0808
"Think I.T. have looked after our computing needs since the year 2000. Solutions have been recommended and implemented to match our changing needs. We are supported with efficiency and a high level of expertise, allowing us to focus on our business backed up by solid and reliable technology."
In Part 1 of our discussion on Customer complaints, we discussed topics such as where different sources of complaints originate from. Here on Part 2, we will discuss how to respond to a complaint.
How do you respond to a complaint? and who responds to a complaint?
Once a complaint has been received, one person within the organization... more...