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Graeme Rawlings
“Customer service is not a department, it’s everyone’s job”

Graeme Rawlings
Think I.T. Team

Blog

5 Ways To Build Customer Trust in 2020

Trust is key when it comes to customers converting and purchasing your products or services from you. They need to trust what you say is reflected in your actions and know they will be supported or receive the product promised. The challenge is, trust cannot be established right away and is built over time. It is not something rushed or forced and must be earnt naturally. The...  more...