IMPORTANT: Microsofts Office 365 Services is making some changes

Oct 3, 2017

Action now or you could lose email access.

On October 31, 2017, Microsoft are changing the way Office 365 works. You've received this message because you use the Office 365 Platform.

Click here for further information and to take your next step

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Kris Campbell
"When trouble arises, it's imperative to be back on the keys as quickly as possible. 90% of calls to the Helpdesk are resolved within 10 minutes."

Kris Campbell
Think I.T. Team

Blog

How To Manage Your Customer Complaints (Part 2)

In Part 1 of our discussion on Customer complaints, we discussed topics such as where different sources of complaints originate from. Here on Part 2, we will discuss how to respond to a complaint. How do you respond to a complaint? and who responds to a complaint? Once a complaint has been received, one person within the organization...  more...