IMPORTANT: Microsofts Office 365 Services is making some changes

Action now or you could lose email access.

On October 31, 2017, Microsoft are changing the way Office 365 works. You've received this message because you use the Office 365 Platform.

Click here for further information and to take your next step
David Johnston
"Successful business is a result of interconnecting partnerships all working in synergy for a common goal. Our job is to ensure the efficiency and effectiveness of the strands that link it all together."

David Johnston
Think I.T. Team

Blog

How To Manage Your Customer Complaints (Part 2)

In Part 1 of our discussion on Customer complaints, we discussed topics such as where different sources of complaints originate from. Here on Part 2, we will discuss how to respond to a complaint. How do you respond to a complaint? and who responds to a complaint? Once a complaint has been received, one person within the organization...  more...