Megaupload data safe for another two weeks

It appears that the threatened February 2nd deletion of all Megaupload's users' data has been postponed for at least two weeks. In this Computerworld report the two hosting providers used by Megaupload have announced that they will be retaining the data for a fortnight and have suggested they may be assisting "lawful" users to retrieve their data. However this assistance appears to be limited to users in the United States.
Malcom Dale, Director
"You can really rely on Think I.T. The whole team is responsive and proactive. For us, they are not just a technology provider but also our expert advisers, giving us professional, informed advice even where the best solutions aren't necessarily in their own interests."

Malcom Dale, Director
gardyneHOLT design partners
10-20 users, Think I.T client since 2000

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How To Manage Your Customer Complaints (Part 2)

In Part 1 of our discussion on Customer complaints, we discussed topics such as where different sources of complaints originate from. Here on Part 2, we will discuss how to respond to a complaint. How do you respond to a complaint? and who responds to a complaint? Once a complaint has been received, one person within the organization...  more...