Think I.T. offers fixed fee Medtech upgrade management

We now offer a fixed fee Medtech upgrade management service.

In addition to installation of all Medtech upgrades as required, we perform regular Interbase backup-and-restores outside of normal business hours.This significantly improves the performance and stability of your Medtech installation.

To find out how this service can benefit your practice, please discuss with your Think I.T. sales consultant or email the


Kris Campbell
"When trouble arises, it's imperative to be back on the keys as quickly as possible. 90% of calls to the Helpdesk are resolved within 10 minutes."

Kris Campbell
Think I.T. Team

Blog

How To Manage Your Customer Complaints (Part 2)

In Part 1 of our discussion on Customer complaints, we discussed topics such as where different sources of complaints originate from. Here on Part 2, we will discuss how to respond to a complaint. How do you respond to a complaint? and who responds to a complaint? Once a complaint has been received, one person within the organization...  more...