Cloud or Cupboard? Seminars

We are kicking off our Seminar Series this month with Cloud or Cupboard, and analysis of Cloud vs onsite hosting for GP's Practice Management Systems. Watch for details in resources/Thinking I.T. seminars.
David Johnston
"Successful business is a result of interconnecting partnerships all working in synergy for a common goal. Our job is to ensure the efficiency and effectiveness of the strands that link it all together."

David Johnston
Think I.T. Team

Blog

How To Manage Your Customer Complaints (Part 2)

In Part 1 of our discussion on Customer complaints, we discussed topics such as where different sources of complaints originate from. Here on Part 2, we will discuss how to respond to a complaint. How do you respond to a complaint? and who responds to a complaint? Once a complaint has been received, one person within the organization...  more...