Medtech Support

Think I.T. has the highest concentration of Medtech Certified Engineers in the world!

Medtech Global recommends that you use a Medtech32 Certified Engineer.

We have been supporting Medtech practices for over a decade, and as a result we have built a significant body of experience. Currently we support more than 300 users in around 50 GP practices, in addition to other practices using other PMS and a larger number of medical specialist practices. From two to 150 users, from single site to nationwide networks.

As most ongoing support is provided remotely, we will provide support to Medtech practices anywhere in New Zealand.

We have developed and introduced a number of innovations that make Medtech even more useful for your practice.

We also offer a fixed monthly fee option to cover all Medtech upgrades and the Interbase backup-and-restore process for performance tuning.

Medical practices are special, and subject to a range of demands and restrictions that other businesses are not. When you deal with Think I.T. you will not be treated as just another business, but with the consideration of the special requirements of healthcare and your practice’s specific needs.

Think I.T. will assist you with:

  • implementation of new installations;
  • network design;
  • maintenance and upgrade management;
  • troubleshooting;
  • data backup and disaster recovery;
  • remote access;
  • offsite hosting;
  • transitioning to or from the Cloud.

We also provide support for:

  • Healthlink
  • ACC Digital Certificates
  • Best Practice
  • Digital Dictation and Transcription
  • Critchlow Geostan
  • SecurIT / Health Intranet (Healthlink Approved Installer)
  • Electronic Special Authorities
  • TXT2Remind (SMS patient reminder system)
  • CBG HealthStat

To discuss how we can help your practice thrive with Medtech, please call us on 09 636 0900 or email


Malcom Dale, Director
"You can really rely on Think I.T. The whole team is responsive and proactive. For us, they are not just a technology provider but also our expert advisers, giving us professional, informed advice even where the best solutions aren't necessarily in their own interests."

Malcom Dale, Director
gardyneHOLT design partners
10-20 users, Think I.T client since 2000

News

Critical recall of some Zebra printer power supply units

It has come to our attention that Zebra has initiated a critical recall of some label printer power supplies manufactured between 2006 and 2012. There have been cases where these power supplies have caught fire putting people and property at risk.As you may have obtained Zebra printers from other sources, and we may not be able to accurately identify printers sold by us prior to October...  more...

Blog

12 Principles of the Privacy Act in New Zealand (2019)

PRIVACY ACT (1993) Q.  What is the Privacy Act and what does it do?  A. The Privacy Act provides rules for the collection, use and disclosure of personal information. It regulates the handling of personal information. Twelve principles form the Privacy Act, covering the following: § Collection of personal information § Storage and...  more...