Training & Other Services

It's true that you don't know what you don't know, so we are now offering training which can be streamlined to your workplaces needs giving you exactly what you needed to know.  We are currently offering training in all Microsoft Office Products, primarily with the intention of you gaining some efficiencies and best practice methods.

We can perform 1-1 training that is specifically tailored to topics you want to learn.  We can do small group sessions with a practical hands on training in our offices.  We can also do large corporate presentations or tips and tricks sessions.

Norman Johnston
"The most powerful motivating factor for employees is seeing tangible progress whilst performing meaningful work. Effective information Technology achieves this objective."

Norman Johnston
Think I.T. Team

Blog

How To Manage Your Customer Complaints (Part 2)

In Part 1 of our discussion on Customer complaints, we discussed topics such as where different sources of complaints originate from. Here on Part 2, we will discuss how to respond to a complaint. How do you respond to a complaint? and who responds to a complaint? Once a complaint has been received, one person within the organization...  more...