Process & Change Management

Change is rarely easy, but with planning it's certainly easier.

"Planning without action is futile, action without planning is fatal."

It's known that the level of planning will greatly influence the outcome of a project.  As part of our change management service we will guide you through:

scoping and planning

realising your requirements and objectives

modelling and mapping your outcomes.

This service is ideal if you are looking to implement new software, or developing your own software/system.

Process Automation 

Process Automation is a real time saver.  Think Insight are knowledgeable and experienced in designing efficient and effective automation plans to take care of your repetitive tasks.  We can analyse your current process to pinpoint some holes and areas for improvement, or you may know of things that need to change.

Internally here at Think I.T. we have automated many of the administrative tasks and literally cut hours, if not days off our end of month processing time.  The key then is deciding how to use all the extra time you have.

Email us at  for more information.


Graeme Rawlings
“Customer service is not a department, it’s everyone’s job”

Graeme Rawlings
Think I.T. Team

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