Blog

4 Action Steps to Prepare your Business for the upcoming Privacy Act Changes

With NZ privacy laws changing and the revised Privacy Act coming into play on the 1st December 2020, make sure your business is prepared. To ensure you have the knowledge to stay on top of this, we have put together four action steps you can take now, to prepare for these changes.   1. Client Information and Data Storage   It is... more...

The Top 5 Threats to Your IT Infrastructure

  With cyberattacks becoming more sophisticated, the security landscape is quickly changing. A recent study shows that small to medium-sized businesses globally are facing an increase in phishing attacks by 57%, compromised or stolen devices by 33%, and... more...

Can your business survive a ransomware attack?

Get a FREE site security review today! *Based on a true event Is your company prepared for an unforeseen crypto-ransomware attack? Not wanting to scare you but provide you with awareness.... more...

Why should every business back-up their data that is in the cloud or on-premise?

Ever wondered what happens if you lose your data and what the recovery process is? Maintaining an up-to-date and secure data back-up system is vital for every business. Many businesses don’t realise that data loss can be disastrous for any organisation. A study by Aura Information... more...

Managing the Productivity of Remote Working Employees

Is remote working here to stay, even after COVID-19? Companies are now facing new challenges and ways of working to ensure the wellbeing of staff and productivity levels are maintained. Remote working also poses other obstacles including integrating structure, maintaining the... more...

Breaking the Stigma: Let’s Talk about the Impact Workplaces have on Men’s Mental Health

Coined ‘the black dog’ by Winston Churchill, the way depression and mental health issues affect the men of our nation has been brought into the spotlight in the last few years. Born of the trope of the stoic Kiwi bloke, New Zealand men have often felt like they have to deal with... more...

Is your business ready for the digital age?

Businesses locally in New Zealand and globally have rapidly moved to the digital environment during COVID-19.  What we’re experiencing is no doubt a catalyst for change. Although there is uncertainty about what the future holds, one thing we’re sure on is - it will be digital.... more...

5 Ways to Ensure Well-being at Work

Your employees are one of the biggest investments in your business. So, it makes sense to build a workplace environment which prioritises the well-being of staff. This would reduce staff absenteeism and turnover, accidents, workplace conflict, and therefore increase employee engagement,... more...

Best Practices While Disclosing Patient Information

When are you able to disclose patient information? Medical practitioners are in possession of patients’ private and confidential information, and at times are required to disclose this data.  There are ethical and legal responsibilities when sharing this information to a... more...

Why Hackers are Targeting Medical Clinics for Data

The digital age has no doubt created benefits for the healthcare industry.  Processes are automated leading to boosted workplace efficiencies. Communication tools are more interconnected and patient data is stored online. However, the rapid evolvement of technology and adoption of mobile... more...

Scalability Of The Modern Cloud Infrastructure Helps Reduce Operating Cost

As we stated in our previous blog, this week we are covering off the scalability of cloud platforms and the advantages this offers. When designing solutions for clients we are required to take... more...

Do you need a server for your PMS system?

There is great excitement within the medical community as many practices prepare to make one of the most significant changes to their I.T. infrastructure in recent years: moving to new cloud-based... more...

Prevent Data Breach with Security Awareness Training for Staff

Prevent Data Breach with Security Awareness Training for Staff

IT security staff are responsible for ensuring the business is protected when it comes to data breaches, cyber-attacks and unprotected company information. Often when a data breach occurs,... more...

5 Ways To Build Customer Trust in 2020

5 Ways To Build Customer Trust in 2020

Trust is key when it comes to customers converting and purchasing your products or services from you. They need to trust what you say is reflected in your actions and know they will be supported... more...

Where Should I Backup and Store My Business Data?

Apart from people, your most important business asset is information, or “data”. There has been widely circulated statistics issued by the U.S. Federal Emergency Management Agency... more...

What Is a Medical Privacy Breach?

What is a privacy breach and what do I need to do when a breach has been identified? A breach is a loss of, unauthorised access to, or disclosure of, personal information.   For... more...

5 Ways To Prevent Data Breach In Your Organisation

Data breach has grown exponentially across a number of organisations. However, small businesses still fail to make it a priority, even though data breach can cost the business an extensive amount... more...

How To Manage Your Customer Complaints (Part 2)

In Part 1 of our discussion on Customer complaints, we discussed topics such as where different sources of complaints originate from. Here on Part 2, we will discuss how to respond to a... more...

How To Manage Your Customer Complaints (Part 1)

What is a complaint? By definition: A statement that something is unsatisfactory or unacceptable. Complaints... more...

Why do small businesses need Proactive Monitoring in 2019? 

A reactive IT service, where a business calls their IT company if there is a problem, has some disadvantages: (1) The problem may already have been active for a while before... more...

Medical Privacy In New Zealand (2019)
12 Principles of the Privacy Act in New Zealand (2019)
Workplace Privacy Policy While Hiring Medical Staff
Best Practices To Follow While Storing Medical Records
Privacy Training for Medical Receptionists in NZ
Flexibility Of A Cloud Hosted Medical Practice
Should I Host My Practice Management System (PMS) In The Cloud?
4 reasons why HP Elitebooks offer extraordinary resistance to hackers
How the Millennial Effect is changing workplaces for the better
The Real Benefits Of Taking Your PMS To the Cloud
What is Cloud computing and what are the benefits for your business?
When should your business migrate to a Managed Print Service (MPS) provider?
What are macros and how are they being used to hack into your system
New Microsoft Teams features will help you communicate better at work
Vodafone Email Termination
Think IT uniform shirt rollout
No more Adobe licenses
Xtra & Yahoo spam problems resurface
Adobe Boxed Product to be discontinued
Autodesk upgrade changes
more...
Kris Campbell
"When trouble arises, it's imperative to be back on the keys as quickly as possible. 90% of calls to the Helpdesk are resolved within 10 minutes."

Kris Campbell
Think I.T. Team

News

SCAM ALERT: COVID-19 Maps Used to Deploy Malware and Scrape Credentials

Scam linked to COVID-19 infographic map used to invade your computer and steal your data. Recently Cybersecurity company Reason labs released a threat analysis report, detailing a new attack that takes advantage of internet users’ increased appetite for information about the novel coronavirus, COVID-19, that has now been categorised as a pandemic worldwide. This...  more...