Our history

Think I.T. as we know it today is the result of nearly 20 years’ experience and the merger of some of New Zealand’s top computer services providers.

Specialist Computer Services and Rainbow Information Systems were both formed in the mid-1990s to provided maintained network services for small and medium businesses. The two companies merged in 2007, retaining their founding Directors, to form Think I.T.

Since then, Think I.T. has built a significant presence in the health professional market. Acquiring Notable IT in 2011 and IT Force in 2013 has strengthened their position as one of New Zealand’s top computer services providers.

It is hoped that Think I.T. will expand its operations nationally, whilst maintaining the close working relationship with its customers that has always been at the core of its service.


Norman Johnston
"The most powerful motivating factor for employees is seeing tangible progress whilst performing meaningful work. Effective information Technology achieves this objective."

Norman Johnston
Think I.T. Team

Blog

How To Manage Your Customer Complaints (Part 2)

In Part 1 of our discussion on Customer complaints, we discussed topics such as where different sources of complaints originate from. Here on Part 2, we will discuss how to respond to a complaint. How do you respond to a complaint? and who responds to a complaint? Once a complaint has been received, one person within the organization...  more...