Our Services

Think I.T provides a wide range of services, all focussed on our core business: enabling and enhancing your access to your information.

Check out our new Think Insight pages to see our latest additions to our service offerings. 

Graeme Rawlings
“Customer service is not a department, it’s everyone’s job”

Graeme Rawlings
Think I.T. Team

Blog

How To Manage Your Customer Complaints (Part 2)

In Part 1 of our discussion on Customer complaints, we discussed topics such as where different sources of complaints originate from. Here on Part 2, we will discuss how to respond to a complaint. How do you respond to a complaint? and who responds to a complaint? Once a complaint has been received, one person within the organization...  more...