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Think I.T provides a wide range of services, all focussed on our core business: enabling and enhancing your access to your information.
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"Think I.T. have looked after our computing needs since the year 2000. Solutions have been recommended and implemented to match our changing needs. We are supported with efficiency and a high level of expertise, allowing us to focus on our business backed up by solid and reliable technology."
Ben Seymour
Allpress Espresso
30-50 users, Think I.T. client since 2000
Blog
How To Manage Your Customer Complaints (Part 2)
In Part 1 of our discussion on Customer complaints, we discussed topics such as where different sources of complaints originate from. Here on Part 2, we will discuss how to respond to a complaint. How do you respond to a complaint? and who responds to a complaint? Once a complaint has been received, one person within the organization... more...