Think I.T. Extended Helpdesk Hours

We’ve listened to your feedback and are pleased to announce starting Monday 29th July our new helpdesk hours will be 7.30am-8.00pm Monday-Friday.

Our helpdesk is available for support issues and remote assistance, so our extended hours will give you more flexibility to call us when it is convenient for you.

Support during the new hours is charged at your normal daily rate, not overtime, however After Hours callout charges will apply after 8pm. Our onsite support and project work is still subject to overtime rates (x1.5) after 5.30 pm.

Graeme Rawlings
“Customer service is not a department, it’s everyone’s job”

Graeme Rawlings
Think I.T. Team

Blog

Vodafone Email Termination

You have less than three months to get your email changed before you lose it all. Vodafone feel their email service is no longer delivering a substantial experience for their customers. Therefore, Vodafone have decided to discontinue their email services from 30th November 2017. No need to stress, Think I.T. are here to help you.   Please forward to your colleagues as...  more...